On-Off Group has mastered the complexities inherent in teaching and implementing design thinking at the private and government level.
It is a locally registered company with extensive experience running design thinking programs for a wide range of local companies including but not limited to PLDT-Smart, ADB, Security Bank, Union Bank, EastWest Bank, FWD Insurance, QBE Insurance, Willis Towers Watson and PHINMA Inc. It considers its biggest success, however, to be with local foundations and government organizations and has experience running programs and training for ILS-DOLE, Armed Forces of the Philippines (Philippine Army, Philippine Navy, Philippine Air Force and Surgeon General’s Office), Makati Medical Center Foundation, IdeaSpace Foundation, BPI Foundation, Civil Service Commission, PhilDev, DOST-SEI.
Training has been delivered in various forms as required by the engagement from 1 day workshops up to full 90+ day programs with coaching and mentorship to ensure correct application of design thinking.
The biggest success was with a 30 day design thinking program in 2017 in partnership with Makati Medical Center Foundation and the Armed Forces of the Philippines. On-Off Group was engaged to design, coach, and implement a full design thinking program with one team from each unit of the AFP in order to explore how their Hospital Management Information System might be improved from a human-centered standpoint. The Navy team won the program and received funding and mentoring to develop their idea further. Their idea is now in line to be rolled out across the four branches of the AFP.
Communication with a wide variety of organizations at any level from senior leadership to rank and file staff members, and from Four Star Generals to Officers and Enlisted Personnel, has been overcome by On-Off Group across several different engagements.
Success is ensured by taking a fresh approach to making design thinking understandable, practical and applicable across all of the organizations it works with. Extensive effort is made to ensure learning materials and learning delivery are provided in a language understood by all participants (English, Tagalog or Bisaya).