Client Testimonials

 

Elodie Journet, Senior Trade Commissioner & Counselor, Austrade:

It all started with your training back in June. We are pleased to see how we could evolve the ideas and translate it into a winning proposal for the organisation. Thanks for you and Carlo’s guidance and support. We are now quite excited that we will get to be part of the executing team.”

 

Bernard Paul Mangulabnan, Labor and Employment Officer, ILS-DOLE:

“Prior to the workshop, we thought of Design Thinking like it’s a “Silicon Valley” thing.

 

We initially invited Phil to conduct a 2-Day Design Thinking workshop for all DOLE regional offices. The training is good, Phil is so easy to talk to. The attendees are very receptive after the training because they feel like their creativity was unleashed.

 

Based on what we learned in the training, we asked the regions to create an empathy map about our Design Challenge: “How Might the Department of Labor and Employment help Filipinos during emergencies and calamities?”. All regions submitted their empathy map. Some of them are more creative than others, but it still shows the same objective. At the end of the day, I think that doing this activity strengthens the department’s core values.”

 

Marla Vasquez, Design Thinking Training Attendee:

“I actually liked everything. No dull moment, I must say. Phil did a pretty good job. I don’t really do UI/UX in my line of work and I just attended Phil’s session because I am curious. Never thought I’ll go out of the room wanting to transfer into UI UX dev.”

 

Tan Yu Kun Fabro, QBO:

“It’s the first time I heard of Design Thinking, but I’ve heard about the process before. It’s nice to know how I can synthesize my skills in a way that produces results”

 

Claire Arguelles Francisco, Orange and Bronze Software Labs:

“The training is very well-paced despite the overwhelming materials provided. I’m a quality engineer, but I also do business analysis so I think I can use UX to understand our customers better. Because of this workshop, I came to an understanding that the users are really important, and I can push for the involvement of real users aside from getting the requirements only from the stakeholders. This workshop made me think that “yeah, maybe we should do a lot of prototyping”

 

Aspen Sanez, Head of OTT, CignalTV:

“I build products – mostly digital products for the group. So I think it’s important for me to know what the user wants, their needs, and what they will want eventually. And as someone who worked on the business side of things, it’s very important for me to understand what the end product is not able to do and what it’s not able to deliver. The workshop is very good. I’m very satisfied with it. It’s a good way to understand UX in a digestable way. I came in thinking that it’s easy to understand but then there’s really a lot of things to it and it made me understand it better than what I’ve expected.”

 

Alessandra Uy, Design Thinking Training Attendee:

“Despite not knowing anyone, working with my team wasn’t awkward at all, and I got to know them quite well. I think it was mostly because of how Phil delivered his talk and how he created rapport with everyone in the audience. Everything was so fun, engaging and interactive, it really helped break down those awkward barriers, and get those creative juices flowing!”

 

Mary Grace Riguer, OIC-Executive Director, ILS-DOLE:

“We’re used to engaging in partnerships with organizations outside, even international organizations but the difference with your group is that you are readily accessible, and the support we get from you is highly commendable and highly appreciated.”

 

Jay Fajardo, CTO, Medifi:

“On-Off Group brings us an objective perspective on our product’s usability. As expected, their team immediately pointed out flaws in our User Experience approach which would never have surfaced if it was left to us. We’re not even half-way done and we’re looking forward to continuously working Phil and their team.”

 

Matt Mayberry, President, WholeWorks:

“On-Off Group did a great job interpreting our vision for this project and translating it into a much-improved user experience. They were easy to work with and delivered a great result ahead of schedule. I’d definitely turn to them again for our next project.”

 

John Michael Maleniza, Customer Care Specialist, McDonald’s:

“I’ve been working for over 5 years handling customer complaints. Thanks to the work done by On-Off Group I discovered things that I didn’t know about our customers.”

 

Angel Paje-Ileto, Program Director, Makati Medical Center Foundation:

“You were also more hands on than we’d expected and because of the program you designed, we were confident the teams could deliver whatever they were supposed to deliver. You weren’t just there to organize and coordinate but to ensure they submit whatever they needed to submit. Your availability by text, email and face to face meetings to mentor the teams made it easy for us.”

 

Mark Jacinto, Managing Director, M-Ocean Recruiting:

“Highly Recommended – Design Thinking Workshop. if you’re in corporate, start up, SME’s, govt. Anywhere where creative problem solving is critical. I learned how to really really get to a deep understanding of what clients need and compress them into general themes. I learned how to generate lots of ideas at a really fast pace. I learned how to develop solution models/prototypes and ideas really fast. Then TEST them really fast. I learned how engaging your customer is critical throughout the process. Definitely NOT another useless workshop.”