“The experience was great. It will definitely help me understand more about our customers! Thanks for this wonderful day!”
What you’ll learn
This is a great chance for you to learn from experienced trainers with considerable industry experience. After this workshop you will:
“I had a good time and I learned a lot. Refreshed my interest & confidence in conducting UX again.”
– Jackie Keh, Business Process Analyst
We know that choosing the right UX training can be tough.
At On-Off Group, we want to make sure you feel confident that you’ve made the right choice.
That’s why all of courses have:
“I’ve been working for over 5 years handling customer complaints. Thanks to the work done by On-Off Group I discovered things that I didn’t know about our customers.”
– John Michael Maleniza, Customer Care Specialist
Product Managers, UX Designers, Interaction Designers, UI Designers, Programmers and Developers, People who want to develop their skills in a new area, People wanting to transition from their current role into UX.
A brief introduction to UX, where it came from and why it’s important.
What are the principles behind how easy to use something is and how do we formally analyze it.
How does UX fit into the traditional, non-traditional and lean software development process.
Learn the different types of user research and how to conduct effective qualitative techniques like context inquiries, diary studies, observational studies as well as quantitative techniques like surveys and data analysis.
Explore personas and other techniques as a tool to help us keep in mind who we’re designing for.
Learn how and why to build user journey maps to map out understand the big picture in your user’s experience.
Learn formal, international standards for human-centered design, accessibility, usability testing and more.
Learn how psychological design principles should be considered when designing interfaces.
Identify key usability metrics to help drive business success.
Learn how to use iterative paper prototyping to quickly get feedback from users and explore high fidelity prototyping options.
Learn how to conduct formal usability tests and process learning points as well as heuristic evaluations and expert reviews as two other tools to evaluate interfaces.
Learn how the principles of the Lean UX methodology can be applied to startups and large corporates alike; identify quick wins & concrete next steps in how to begin UX inside your company.
On-Off Group brings us an objective perspective on our product’s usability. As expected, their team immediately pointed out flaws in our User Experience approach which would never have surfaced if it was left to us. We’re not even half-way done and we’re looking forward to continuously working Phil and their team.
"On-Off Group's work was very instrumental in jumpstarting conversation and pre-work on our digital channel developments."
"On-Off Group did a great job interpreting our vision for this project and translating it into a much-improved user experience. They were easy to work with and delivered a great result ahead of schedule. I’d definitely turn to them again for our next project."
The experience was great. It will definitely help me understand more about our customers! Thanks for this wonderful day!
I had a good time and I learned a lot. Refreshed my interest & confidence in conducting UX again.
The hands-on, yet guided approach is great! I like the instructor's candidness and insights while we were doing our tasks.
I’ve been working for over 5 years handling customer complaints. Thanks to the work done by On-Off Group I discovered things that I didn’t know about our customers.
The experience was great. It will definitely help me understand more about our customers. Thanks for this wonderful day!