Our Experience Strategists help you question your assumptions and confirm that you’re building the right thing for the right people.
We listen very carefully to our clients and help them go beyond just UI. UX design always begins with understanding the underlying problem before you start building. You will be meticulously guided by our Experience Strategists, who will ensure you get a better grasp of your users, their current journey with using your product, and how you can develop it into something better.
Every client has a different need, which is why we tailor-fit our approach to the situation of your company. We want to know more about your stakeholders, priorities, values and goals.
And it all begins with one question: What does success look like to you?
Despite not knowing anyone, working with my team wasn't awkward at all, and I got to know them quite well. I think it was mostly because of how Phil delivered his talk and how he created rapport with everyone in the audience. Everything was so fun, engaging and interactive, it really helped break down those awkward barriers, and get those creative juices flowing!
Highly Recommended – Design Thinking Workshop. if you’re in corporate, start up, SME’s, govt. Anywhere where creative problem solving is critical. I learned how to really really get to a deep understanding of what clients need and compress them into general themes. I learned how to generate lots of ideas at a really fast pace. I learned how to develop solution models/prototypes and ideas really fast. Then TEST them really fast. I learned how engaging your customer is critical throughout the process. Definitely NOT another useless workshop.
On-Off Group brings us an objective perspective on our product’s usability. As expected, their team immediately pointed out flaws in our User Experience approach which would never have surfaced if it was left to us. We’re not even half-way done and we’re looking forward to continuously working Phil and their team.
"On-Off Group did a great job interpreting our vision for this project and translating it into a much-improved user experience. They were easy to work with and delivered a great result ahead of schedule. I’d definitely turn to them again for our next project."
The experience was great. It will definitely help me understand more about our customers! Thanks for this wonderful day!
I had a good time and I learned a lot. Refreshed my interest & confidence in conducting UX again.
The hands-on, yet guided approach is great! I like the instructor's candidness and insights while we were doing our tasks.
I’ve been working for over 5 years handling customer complaints. Thanks to the work done by On-Off Group I discovered things that I didn’t know about our customers.
The experience was great. It will definitely help me understand more about our customers. Thanks for this wonderful day!