Our Experience Strategists help you question your assumptions and confirm that you’re building the right thing for the right people.
We listen very carefully to our client’s pain points. Every detail is noted by our professional Experience Strategist. By the end of the program, you’ll be armed with more knowledge about your customers, competitors, and a validated solution to the right problem.
Our strategies will vary per project. Your success is our top priority. We would like to know more about your stakeholders and identify what you actually need. We require a two-hour analysis meeting so we can curate the best package that’s best for you.
Highly Recommended – Design Thinking Workshop. if you’re in corporate, start up, SME’s, govt. Anywhere where creative problem solving is critical. I learned how to really really get to a deep understanding of what clients need and compress them into general themes. I learned how to generate lots of ideas at a really fast pace. I learned how to develop solution models/prototypes and ideas really fast. Then TEST them really fast. I learned how engaging your customer is critical throughout the process. Definitely NOT another useless workshop.
On-Off Group brings us an objective perspective on our product’s usability. As expected, their team immediately pointed out flaws in our User Experience approach which would never have surfaced if it was left to us. We’re not even half-way done and we’re looking forward to continuously working Phil and their team.
"On-Off Group's work was very instrumental in jumpstarting conversation and pre-work on our digital channel developments."
"On-Off Group did a great job interpreting our vision for this project and translating it into a much-improved user experience. They were easy to work with and delivered a great result ahead of schedule. I’d definitely turn to them again for our next project."
The experience was great. It will definitely help me understand more about our customers! Thanks for this wonderful day!
I had a good time and I learned a lot. Refreshed my interest & confidence in conducting UX again.
The hands-on, yet guided approach is great! I like the instructor's candidness and insights while we were doing our tasks.
I’ve been working for over 5 years handling customer complaints. Thanks to the work done by On-Off Group I discovered things that I didn’t know about our customers.
The experience was great. It will definitely help me understand more about our customers. Thanks for this wonderful day!