Full UX and UI development

“On-Off Group did a great job interpreting our vision for this project and translating it into a much-improved user experience. They were easy to work with and delivered a great result ahead of schedule. I’d definitely turn to them again for our next project.” – Matt Mayberry, President, WholeWorks

Summary

Whole Works asked if we could help with redesigning an existing application they use to support single and multi-day workshops for C-level and down attendees.

About

WholeWorks helps organizations learn how to connect sustainability initiatives to their core business drivers. They focus on leadership development as a key source of leverage in bridging this integration gap–to help their clients achieve their sustainability goals.

The Challenge

The existing application functioned very well technically-speaking but required too much explanation before people could use it. We needed to create an intuitive interface so that a person seeing it for the first time could easily discover for themselves how the software worked.

The Work

Beginning with the client’s user personas, we used an iterative design process to move through user flow development to paper prototyping to high fidelity prototyping to visual design to HTML/CSS development. The new application was needed urgently and the whole process took 3 weeks and we were able to deliver 1 week early. The final deliverable was completed, mobile-responsive HTML/CSS ready for the client’s development team to work with.

See how we helped a major international bank

We were contracted by a major international bank who wanted to perform thorough usability tests on their new online banking interface. We recruited 10 individuals of a very specific profile and performed 10 full usability tests. We live streamed the usability tests to the client in the US who watched remotely.

WHAT OUR CLIENTS SAY

  • Despite not knowing anyone, working with my team wasn't awkward at all, and I got to know them quite well. I think it was mostly because of how Phil delivered his talk and how he created rapport with everyone in the audience. Everything was so fun, engaging and interactive, it really helped break down those awkward barriers, and get those creative juices flowing!

    Alessandra Uy

  • Highly Recommended – Design Thinking Workshop. if you’re in corporate, start up, SME’s, govt. Anywhere where creative problem solving is critical. I learned how to really really get to a deep understanding of what clients need and compress them into general themes. I learned how to generate lots of ideas at a really fast pace. I learned how to develop solution models/prototypes and ideas really fast. Then TEST them really fast. I learned how engaging your customer is critical throughout the process. Definitely NOT another useless workshop.

    - Mark Jacinto, Managing Director, M-Ocean Recruiting

  • On-Off Group brings us an objective perspective on our product’s usability. As expected, their team immediately pointed out flaws in our User Experience approach which would never have surfaced if it was left to us. We’re not even half-way done and we’re looking forward to continuously working Phil and their team.

    - Jay Fajardo, CTO, Medifi

  • "On-Off Group did a great job interpreting our vision for this project and translating it into a much-improved user experience. They were easy to work with and delivered a great result ahead of schedule. I’d definitely turn to them again for our next project."

    - Matt Mayberry, President, WholeWorks

  • The experience was great. It will definitely help me understand more about our customers! Thanks for this wonderful day!

    - Algie Ramirez, Customer Care Specialist, McDonald's

  • I had a good time and I learned a lot. Refreshed my interest & confidence in conducting UX again.

    - Jackie Keh, Business Process Analyst, Primer Group

  • The hands-on, yet guided approach is great! I like the instructor's candidness and insights while we were doing our tasks.

    - Albert Dizon, Instructional Designer, TechnoKids

  • I’ve been working for over 5 years handling customer complaints. Thanks to the work done by On-Off Group I discovered things that I didn’t know about our customers.

    - John Michael Maleniza, Customer Care Specialist, McDonald's

  • The experience was great. It will definitely help me understand more about our customers. Thanks for this wonderful day!

    - Mary Grace Vibal, AsiaGate

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