Tackle the biggest challenges in business

If you want to solve big challenges fast, understand your users better, and become the person your team turns to for breakthrough solutions, this Design Thinking Training is for you. Instead of theory-heavy lectures, you’ll learn a hands-on, human-centered approach that helps you design solutions people truly need — and gives you the confidence to drive innovation in your organization. Over two intensive days, you’ll practice design thinking techniques to empathize with users, reframe problems, generate bold ideas, prototype potential solutions, and test them with real people — all before making big investments.

Here’s what you will walk away with:

• Adopt a Human-Centered Mindset — Learn how to see challenges through your users’ eyes and design solutions that truly meet their needs.
• Solve the Right Problems — Use design thinking tools to reframe challenges, align your team, and focus on opportunities that deliver impact.
• Prototype & Test Ideas Quickly — Turn your ideas into simple, testable prototypes and get real user feedback early in the process.
• Lead Innovation with Confidence — Whether you work in product, marketing, operations, or strategy, design thinking skills will make you the person people turn to for creative, effective solutions.

Empathize & Frame the Problem

Understand your users and define the right challenge

• Learn how to uncover real user needs and pain points
• Use empathy mapping and journey mapping to gain insights
• Reframe problems into opportunities worth solving
• Align diverse stakeholders around a shared understanding

Ideate & Prototype Solutions

Generate creative ideas and bring them to life quickly

• Use design thinking tools to explore bold, innovative solutions
• Facilitate structured brainstorming sessions to unlock creativity
• Select the strongest ideas using proven prioritization techniques
• Turn your ideas into simple, testable prototypes fast

Test & Refine

Validate solutions before making big investments

• Learn how to plan and conduct rapid user testing
• Gather actionable insights to improve your prototypes
• Confidently refine your ideas based on real-world feedback
• Walk away with the tools and mindset to drive innovation in your organization

Core Skills You'll Gain

Learn and apply the principles of Design Thinking

• Understand the key principles of Design Thinking and human-centered design
• Use analytical and critical thinking to tackle complex, “wicked” challenges
• Develop empathy to deeply understand stakeholders and their needs
• Practice creative problem-solving techniques, including rapid prototyping and conceptual thinking
• Test the feasibility of your ideas with real-world considerations
• Receive a Digital Practitioner Certificate upon completion

How You'll Learn

Experience Design Thinking through hands-on collaboration

• Participate in a mix of individual and group activities to gain shared understanding
• Work in cross-functional teams to explore wide-ranging, innovative ideas
• Balance expansive thinking with practical realities to create implementable solutions
• Learn through an interactive, democratic process that values every voice
• Move quickly to generate and validate ideas, leading to faster innovation and meaningful outcomes

Custom Training Formats

Designed to fit your team’s needs and schedule

• Align with us to identify business focus areas for your training
• Choose from 2 full days or 4 half-day sessions spread across four weeks
• Single-day and half-day workshops also available
• Attend online or face-to-face — whichever works best for your team