Diagnostics: guides from On-Off Group

Articles › Diagnostics

A diagnostic scores how your organisation actually works across eleven dimensions, then shows where work stalls between strategy and the customer. It is for teams who know something is stuck but cannot point at the spot. These pages cover the scoring, the heatmap, and what to do with the result.

The basics

Alternatives to what you do today

On-Off Group trains teams, tests products with real customers, finds where a transformation has stalled and builds what gets it moving, for banks, insurers and enterprises in the Philippines, since 2015. How we help with diagnostics.