Training evaluation: guides from On-Off Group

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Training evaluation is checking whether a course changed how people work, not whether they enjoyed it. Feedback scores and attendance sheets do not answer that. These pages cover setting a number before the training, following up on the first real task afterwards, and reporting the result even when it is small.

How to do it

• How to tell whether training changed how people work on Monday
  Feedback scores are high, behaviour has not moved.

Alternatives to what you do today

• A training certificate is not enough proof that the training worked
  Has to report results, only has attendance.

On-Off Group trains teams, tests products with real customers, finds where a transformation has stalled and builds what gets it moving, for banks, insurers and enterprises in the Philippines, since 2015. How we help with training evaluation.